Shipping policy
Thank you for shopping at icxc! We are committed to providing you with the best shopping experience, including a seamless and efficient shipping process. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.
Order Processing Time:
All orders are processed within seven business days (excluding weekends and holidays) after receiving full payment.
Shipping Rates and Options:
We offer a variety of shipping options and rates to cater to your specific needs. Shipping costs will be calculated at checkout based on the destination and the weight of the items in your order.
Delivery Time:
Delivery times vary depending on your location and the shipping method you choose. Estimated delivery times will be provided to you during the checkout process.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
International Shipping:
We offer international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.
Lost or Damaged Shipments:
In the rare event that your order is lost or damaged during transit, please contact our customer support team at icxcshop@outlook.com as soon as possible. We will work to resolve the issue and ensure you receive your order or a replacement.
Address Accuracy:
It is essential that you provide accurate shipping information. We will not be responsible for orders shipped to incorrectly provided addresses. Please double-check your shipping details before
completing your order.
Returns and Exchanges:
For information about returns and exchanges, please refer to our REFUND POLICY.
Holiday Shipping:
During peak holiday seasons, shipping carriers may experience delays. Please place your orders well in advance to ensure timely delivery during these periods.
Contact Us:
If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us at icxcshop@outlook.com.
By placing an order with icxc, you agree to our shipping policy as outlined above.
We appreciate your trust in us and are dedicated to delivering your orders with care and efficiency.
Thank you for shopping with us!
icxc
icxcSaves@outlook.com